API

Note: All API required license activation!

Incoming call alert

The alert can be execute on incoming call to: inbound route, extension ringing, announcement, Extension available on Queue or Ring group

The API can be sent with  json post\get, XML.

Example:

https://webhook.url/incomingCall?callid={callid}&ext={extention_num}&caller={caller_num}&target={taqrget}

END CALL EVENT

End call event will be sent for all incoming and outgoing calls

Webhook example:

https://webhook.url/end_call?caller=XXXXXX&target=XXXX&time=XXXXX&duration=XX&ivruniqueid=XXXX&type=XXXXXXX&
status=XXXXX&targetextension=XXXXX&callerextension=XXXX&did=X&queueid=XXXX
&queuename=XXX&record=XXXXXX&dialtime=XXXX&domain=XXXXX&domain_name=XXXXXX

parameters:

Encode link for recording:

Code will be provide when license activation 

Without converting the file name, the recording cannot be played without manual verification to the switchboard

Parameters will be taken from end call event

The link produced at the end of the conversion allows direct access to playing and downloading the file

click2call:

Enables dialing numbers at the push of a button by sending a request to a URL address in the Post/Get configuration. The service allows third-party systems to use the telephony system as part of the system's services.

The system will first dial an extension/internal service number (dial1) and after answering the destination number (dial2) will be dialed unless otherwise defined (Reverse)

Note:  if desire recording When using click to call url dial, must set “SetCID” in the request for call recording!

send request example:

final parameters will be provided with license activation.

https://voip.globalex.co.il/API/dialup.php?user=XXXXXX&pass=XXXX&org=XXXXX&dial1=XXXXX&dial2=XXXXXX&Response=yes&SetCID=XXXXX

Parameters:

1. Text/HTML (default)
2. XML
3. JSON

Extension status check:

Enables checking current extension status with additional details of the call channel, call destination, call time, call ID and recording file (if available)

Also, can be used for “hangup” running call.

send request example:

https://voip.globalex.co.il/API/dialup.php?user=XXXX&pass=XXXX&org=XXXX&exten=XXXX

the request will retrieve the Extension status before executing next command or scenario

response parameters:

1. Text/HTML (default)
2. XML
3. JSON

Possible statuses of the extension modes : free, busy, ringing, unavailable.

additional  details during active call  if Response set “yes”

• Channel – name and channel number
• BridgedUniqueid – ID number of the opposite channel (with whom this extension is talking)
• Uniqueid – unique call ID

When Uniqeid is known it is possible to pull the recording and/or generate a call report using this parameter

CDR details

API URL:

https://panel.bluebe.net/api/cdr.php

This API allows you to perform the following operations:

1. Get CDR & billing reports to current organization and a specific and/or all organization for the admin.
2. Get calls report to specific number within defined start and end date.

Option to send request:

POST

Response format:

JSON

Optional parameters:

Add numbers to Callback Queue

API URL:

https://panel.bluebe.net/api/PBXpostOut.php

This API allows you to perform the following operations:

1. Set and update phone numbers record to automatic call back when agent login to the queue.
   This needs a valid license for this this operation.

Option to send request:

Available parameters